WIRED & WIRELESS BROADBAND in MSIA is VERY POOR
July 11th, 2008 by genghisWIRED & WIRELESS BROADBAND service in PENANG is very poor, that is what the foreign investors are telling the state minister, Mr. Lim Guan Eng, to add salt to the wound, PENANG is bearing MSC status city. This is not just in PENANG, this is a nation wide problem. So what is happening to our BROADBAND industry until it lands itself in such a pathetic state.
First of all, I think is lack of investment from federal government. For several years, our federal government has been relying too much on 1 single GLC company (not plural) to bring up the WIRED BROADBAND. End up what we get is 512kbps and 2Mbps the most, and not even everyone is getting that speed. My friend whose rented home just few km away from intel Malaysia, cannot even install WIRED BROADBAND service. As a benchmark, Malaysia is the first in South East Asia to introduce ADSL service. Then fast forward now 2008, Malaysians are still living with 512kbps and 2Mbps, our neighboring country Singapore is already living with minimum 2Mbps to 100Mbps service…Yes, my friend 100Mbps! only scare you dont have money to buy the service. You can say they are a small country, yeah but Penang is not very big either.
Secondly definitely lack of competition, if all contracts are given to one company, you cant really expect them to put effort or invest heavily to improve their service, after all if they dont improve, nothing will happen right? Contract will still come, no sweat.
Third I think is also lack of expertise, I think although we are in 2008, 12 years before we reach the lauded wawasan 2020, still our pool of experts in the area of networking are simply not enough. Our education doesnt educate us to be ready to work, they teach you something already obsolete in the industry. They give you professional degree while others look for professional certificate, damn with your professional degree. People looking for cisco certified experts, we gave them UTM certified non-quite-there expert. End up for most of our IT experts, they have to start learning again while working, this slows down our expansion programme.
There you have it, lack of government investment and push, lack of competition and lack of human capital. Not to make laugh of Malaysia internet experience, but if you have a chance to use 56kbps Jaring dial-up nowadays, it is actually faster than Streamyx sometimes.
Ok how about wireless broadband? We do have competition there right? like MAXIS, CELCOM, U-Mobile offering UMTS-3G service. Yes we have competition, but they come a little too slow, too late. MAXIS, CELCOM are after all not seriously competing with each other at initial stage, after securing 3G license they adopted a wait and look strategy as they seem to not believe in the technology itself, taking their own sweet time in 3G basestation deployment with the "tidak apa" attitude while MAXIS continues to charge exorbitant fees on GSM users. There is another company TIMECOM with 3G license, this company didnt even deploy a single basestation after few years and sold the license to Digi by the end, what a joke. U Mobile just joined the fray this year, and where the hell is Digi, still waiting for approval? Come on MALAYSIA, this is just too slow.
End result is still the same…pathetic. Other than that, it is also the problem of the technology itself 3G. 3G technology in MALAYSIA is using WCDMA developed by NTT Docomo Japan but somehow still infringe patent hold by Qualcomm, this is a company that is really smart. They dont deploy 3G service or sell 3G equipments, but they collect royalty for every piece of equipment you sell, that makes the technology expensive.
Once the technology is expensive, private companies cannot afford to expand properly, therefore will result in limited coverage area, this is the same problem worldwide even in US. Some companies in Europe even spent billions just to bid for the spectrum before even deploying the first base station. So now if this is a global problem, it should be fine right? No. The wireless broadband service in Malaysia is having problem to be honest, they are selling package the promised you 3.6Mbps but it delivers in 384kbps. This lands us into the problem of morality, how could you sell a service in 1Mbps and 3.6Mbps when both deliver 384kbps. The government body MCMC as a technology consultant and governing body, is also at fault for not leading the country to the right path, putting in too much faith in UMTS-3G while they should have put more improvement effort into the WIRED space. UMTS-3G is a stopgap alternative to our poor WIRED broadband service in MALAYSIA that should see its demise very soon in the near future.
By the way 3G data charge 1kb/1cent, 1MB/RM10. If you use 5GB/month, that will be RM10000. Go figure out who can afford that, no one person working at home uses less than 30GB/month. 1GB/day.
Now in the immediate future we will see some improvements for WIMAX deployment starting this month in KLANG VALLEY, GreenPacket will spearhead the effort supported by intel capital. There are 3 other companies that will begin anytime soon by Q3,Q4 this year.(Redtone, YTLE & cant remember the last one) This time round we will have better but still not enough government support, a more matured pool of experts and competition. WIMAX field test shows to reach uplink downlink speed of 3Mbps is not impossible, but still it depends on your basestation deployment strategy. So I hope they do it right this time and reset others peception towards our country poor reputation of bad BROADBAND SERVICE.
Still I preferred wired service, as it is more reliable, when will the government give green light to release the parallel fund to support TM effort to deploy high speed fiber optic cable for the next 3 years…and please, let others help you also because TM is not good enough and not aggressive enough.